Top Questions

What will I need to enroll?

1. Your Loan Number (can be found on your monthly statement)
2. Social Security or Tax ID number
3. Date of Birth
4. Phone Number listed with company

What are the best practices for creating a username?

Create a unique username not used anywhere else. Don’t use any part of your email address or personal information such as your name, street name, phone number, or Social Security number.

Memorize your username, and do not write it down.

What are the best practices for creating a password?

• Use:
  • A unique password not used anywhere else.
  • Upper and lower case letters along with numbers and special characters.
• Don't Use:
  • Your username or email address.
  • Personal information (your name, phone number, etc.).
• Don't:
  • Write down your password.
  • Share your password with anyone.
  • Save your password in a browser.